Help and support Nepali Games by Amarnepal
Quick fixes for the most common problems, how to delete your data, and the full rules of every game. Still stuck? Write to us.
Can’t join a friend’s table?
Online games connect the phones directly to each other, and some networks get in the way. Try these in order:
- Check the code. Make sure you have the right table code from the host.
- Ask the host to keep the game open. The table runs on the host’s phone, so it closes when they leave the game. They should keep it open on their screen until the game is over.
- Turn off VPN apps. VPN apps such as 1.1.1.1 can block direct connections between phones. Both of you should turn them off while you play.
- Switch networks. Some mobile data, and some office and school Wi-Fi, block direct connections too. Try switching between Wi-Fi and mobile data, on one phone or both, then join again.
Still no luck? Check that you both have the latest version of the app, then write to us.
How do I turn off sound or vibration?
Open the app’s settings. You can turn sound and vibration on or off there, and change the game speed, table colours and card backs.
How do I delete my data?
Everything the app keeps is on your phone: your nickname and avatar, settings, statistics, unfinished games and recent table codes. To remove all of it, tap “Clear my data” in the app’s settings, or delete the app.
There is nothing about you on Amarnepal’s servers to delete. The privacy policy has the details.
Is any real money involved?
No. Teen Patti, Poker, Andar Bahar and the other betting-style games use play chips with no money value. Chips cannot be bought or cashed out, and there is nothing to buy in the app.
Where are the full rules?
Every game has a page on amarnepal.com with its full rules. In the app, “Full rules on amarnepal.com” opens the same page in your browser.