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How to file an FIR (First Information Report) in Nepal

An FIR opens a criminal case; a general complaint (उजुरी) does not. Knowing which one you actually need, and what to do if a station tries to talk you out of filing, decides whether your case gets investigated at all.

A First Information Report, प्रथम सूचना विवरण in Nepali and usually just called FIR, is the document that starts a criminal investigation in Nepal. You go to the police station covering where the incident happened, describe what happened, and if it fits a criminal offence the police must register it, assign it a case number, and begin investigating. That obligation is the whole point of an FIR, it is the legal trigger that puts a police investigation in motion, not just paperwork for the record.

The part that trips most people up is not knowing whether their situation qualifies for an FIR at all, or being sent away with a vague promise to "look into it" instead of a case number. Nepali criminal procedure splits offences into cognizable and non-cognizable categories. Only cognizable offences, theft, assault, robbery, rape, murder, and most serious violent or property crime, get an FIR that police are obliged to act on immediately. Everything else routes through a general complaint, उजुरी, a different document with a slower, more discretionary path.

This guide covers what counts as an FIR-worthy incident, which station has jurisdiction, what to bring, how the filing actually goes, and what to do, because it does happen, when a station won't write one up for you.

FIR versus general complaint: the distinction that confuses almost everyone

The Muluki Criminal Procedure (Code) Act divides offences into cognizable and non-cognizable. Cognizable offences are serious enough that police can investigate, and where needed arrest, without waiting for a magistrate's order first: theft, robbery, burglary, assault causing injury, rape and sexual offences, murder. For these, the document you file is an FIR, and the duty officer must register it once your account describes something that fits.

Non-cognizable matters are the rest, minor disputes, some fraud and cheating cases, defamation, and a long list of lesser offences where police generally need a court's direction before investigating properly. For these you file a general complaint, उजुरी, which gets recorded and reviewed but does not automatically launch an investigation the way an FIR does.

Both start the same way, you walk in and describe what happened, and the counter staff decide which document it becomes. If you're not sure which applies, ask directly. If a case sounds like it should be an FIR and you hear something like "maybe just write a complaint instead," ask plainly whether the offence is cognizable, and push if the answer dodges the question.

Which police station has jurisdiction

File at the station covering where the incident occurred, not the one nearest your home. This is territorial jurisdiction, and a station outside its own area may redirect you elsewhere, costing you a day if you didn't check first. If you're unsure which station covers a given street or ward, any nearby station or the District Police Office for that district can tell you, and most will take an initial report and forward it rather than turn you away outright.

If the offence happened across more than one location, file where it took place and mention the other locations in your statement so the investigating officer can follow up there. For anything with immediate danger, an assault in progress, a break-in, an injury accident, call the Nepal Police emergency number (100) first, then file the formal FIR afterward; responding officers will often help with that directly.

What to bring and what to say

You don't need a lawyer to file an FIR, and you don't need a written statement prepared in advance. The duty officer will normally write it down as you state it, or let you write it yourself in Nepali, and should read it back before you sign. What helps is having your facts straight: what happened, when, where, who was involved if known, and what evidence exists.

Bring your citizenship certificate or other ID. If you have evidence, photographs, a medical report, CCTV footage, receipts or ownership papers for stolen property, bring copies, and mention anything you know exists even if you can't produce it on the spot. You are not required to name a suspect, an FIR can say "unknown person" where identity isn't known. What matters is that your account, if true, describes an actual offence, that's what makes it cognizable.

  • Citizenship certificate or valid ID
  • Any evidence: photographs, medical report, receipts, messages
  • Names and contact details of witnesses if you have them
  • A clear, chronological account of what happened

Getting your copy and the case number

Once the FIR is registered, ask for a copy or at minimum the case number and the name of the officer handling it. This is your proof a report exists and your reference for any follow-up, insurance claim, or court matter later. Do not leave without it.

Registration is meant to open the case immediately, an investigating officer gets assigned, and for cognizable offences police can begin gathering evidence and questioning witnesses right away. How fast that actually happens depends on the station's caseload and the offence's severity, so it's fair to ask the assigned officer what happens next and roughly when. If weeks pass with no update, go back, ask for the officer by name, and keep your own notes of every visit.

If a police station refuses to register your FIR

This does happen, and it's a real, documented problem rather than a rare edge case. A station might refuse because the case seems complicated, crosses jurisdiction, involves someone with influence, or simply because an officer doesn't want the extra casework. Refusing to register a report describing a cognizable offence isn't supposed to happen, and there is a path around it.

Start by asking for the officer in charge, not just the duty constable, and restate clearly that you are filing an FIR, not a complaint. If that doesn't resolve it, take the matter to the District Police Office covering that area, which can direct a station to register a report or take it directly. You can also raise it with the District Administration Office (Chief District Officer), which has oversight in this area.

Nepal Police also runs public complaint channels for exactly this problem, including a hotline and an online complaint facility through the Nepal Police website. Confirm the current hotline number and online process on nepalpolice.gov.np, as contact channels do get updated. As a last resort, Nepali law allows a complainant to approach a Chief Judicial Magistrate or the relevant court to compel police to register and investigate, worth discussing with a lawyer or legal aid service if it comes to that.

  • Ask for the officer in charge and restate that you are filing an FIR
  • Escalate to the District Police Office for that area
  • Raise it with the District Administration Office (Chief District Officer)
  • Use Nepal Police's hotline or online complaint channel, confirm current details on nepalpolice.gov.np
  • As a last resort, a court can direct police to register and investigate

Key takeaways

  • An FIR is for cognizable offences, theft, assault, robbery, rape, murder, that police must register and investigate; lesser or non-cognizable matters go through a general complaint (उजुरी) instead, which moves slower and with more discretion.
  • File at the police station covering where the incident happened, not the one nearest your home.
  • You don't need a lawyer; the duty officer should write your statement down if you can't or don't want to, and read it back before you sign.
  • Always get a copy of the FIR or at least the case number and investigating officer's name before leaving the station.
  • A station refusing to register a cognizable offence as an FIR is a known problem, not something to accept: escalate to the District Police Office, District Administration Office, or Nepal Police's own complaint channels.
  • Bring ID and any evidence, even incomplete; you can name a suspect as "unknown" if you don't know who was involved.
  • In genuine emergencies call 100 first and file the formal FIR afterward.
Questions

How to File an FIR at a Nepal Police Station, FAQ

What is the difference between an FIR and a general complaint (उजुरी) in Nepal?+

An FIR is filed for cognizable offences, serious crimes like theft, assault, robbery or rape, and police are legally obliged to register it and start investigating right away. A general complaint (उजुरी) covers non-cognizable matters, generally less serious disputes, and doesn't carry the same automatic duty to investigate; it typically moves slower and may need a court's direction. If you're unsure which applies, ask the duty officer directly and press for a clear answer.

Can I file an FIR at any police station in Nepal?+

File at the station covering the area where the incident took place, its territorial jurisdiction. A station outside that area may redirect you, costing time, so check which station covers the location beforehand if you can. In an emergency, any nearby station or officer will generally get you started or point you the right way without much delay.

What documents do I need to file an FIR in Nepal?+

Bring your citizenship certificate or another valid ID, and any evidence you have, photographs, a medical report, receipts, or a description of where footage exists, plus details of any witnesses. You don't need everything in hand on day one, mention what exists even if you can't produce it immediately.

What happens after I file an FIR with Nepal Police?+

The report gets a case number and an investigating officer is assigned. For cognizable offences, police can gather evidence, question witnesses, and make arrests without waiting on a court order first. How fast this moves depends on the station's workload and the offence's severity. Get your case number before leaving, and follow up with the assigned officer if you hear nothing after a reasonable stretch.

What can I do if a police station in Nepal refuses to register my FIR?+

Ask to speak to the officer in charge and clearly restate that you want to file an FIR. If that fails, escalate to the District Police Office covering that area, or raise it with the District Administration Office (Chief District Officer). Nepal Police also has a hotline and an online complaint facility on nepalpolice.gov.np, confirm current contact details there. As a last resort, a court can be asked to direct the police to register and investigate.

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Sources & data note

This guide is a synthesis of Nepal Police's published procedures and the cognizable/non-cognizable framework set out in Nepal's Muluki Criminal Procedure (Code) Act, written for a general reader rather than quoted from a single official how-to page. Contact numbers, online complaint links and any processing timelines change; confirm the current hotline, online complaint portal and jurisdiction details on nepalpolice.gov.np before relying on them. Guides are written from primary sources, Nepali government departments, operators, park authorities and standards bodies, and each guide lists the sources used for its own facts. Rules, fees and prices in Nepal change; treat figures as current at the review date shown on each guide and verify anything money- or visa-critical with the issuing authority before you rely on it.