How to Report Corruption to the CIAA in Nepal (Online, Hotline 107, and In Person)
To report corruption by a public official in Nepal, file a complaint with the CIAA (Commission for the Investigation of Abuse of Authority) online at ciaa.gov.np/online-complaint, by calling the toll-free hotline 107, by email to ujuri@ciaa.gov.np, by post, or in person at the CIAA head office in Tangal, Kathmandu or a regional office. Give the accused official or institution's name, a clear description with dates and amounts, and any supporting evidence. You may file anonymously, and the Prevention of Corruption Act requires the CIAA to keep an informant's identity confidential. The CIAA handles abuse of authority and corruption by people holding public office, not private disputes or ordinary criminal or civil matters.
| Body | Commission for the Investigation of Abuse of Authority (CIAA) / अख्तियार दुरुपयोग अनुसन्धान आयोग |
| Legal basis | Constitution of Nepal 2015 (Articles 238-239), Prevention of Corruption Act 2059, CIAA Act 2048 |
| Complaint hotline | 107 (toll-free: 1660-01-22233) |
| Online complaint portal | ciaa.gov.np/online-complaint |
| Complaint email | ujuri@ciaa.gov.np |
| Head office | Tangal (Thirbam Sadak), Kathmandu; P.O. Box 9996 |
| Cases filed at | Special Court, Kathmandu |
| Information current as of | July 2026 |
What the CIAA is and what it investigates
The Commission for the Investigation of Abuse of Authority (CIAA, in Nepali अख्तियार दुरुपयोग अनुसन्धान आयोग) is Nepal's apex constitutional anti-corruption body. It is empowered by Articles 238 and 239 of the Constitution of Nepal 2015 and operates under the Prevention of Corruption Act, 2059 and the CIAA Act, 2048.
The CIAA investigates people holding public office, and their associates, for abuse of authority committed through corruption. It can open cases from a public complaint, a whistleblower, media reports, or on its own initiative (suo moto). After investigating, it files charges in the Special Court in Kathmandu; the CIAA itself investigates and prosecutes but does not decide guilt.
Corruption complaints the CIAA typically handles include:
- Taking or giving bribes (ghus/rishwat) in connection with a public duty
- Embezzlement or misuse of government or public funds and property
- Illegal acquisition of property disproportionate to a public official's known income
- Abuse of office to grant illegal favours, contracts, appointments, or approvals
- Forgery, false documentation, or leaking confidential information for personal gain
- Extortion or demanding money to perform (or not perform) an official duty
Ways to file a complaint with the CIAA
You can lodge a corruption complaint (ujuri) through several official channels. Choose whichever is easiest and safest for you; all reach the same complaint registry.
The main channels are:
- Online complaint portal: submit the web form at ciaa.gov.np/online-complaint, which lets you attach supporting documents.
- Hotline 107: call the CIAA hotline to report by phone (a toll-free line 1660-01-22233 is also listed).
- Email: send your complaint and evidence to ujuri@ciaa.gov.np (general inquiries: info@ciaa.gov.np).
- In writing / by post: mail a signed written complaint to the CIAA, P.O. Box 9996, Tangal, Kathmandu.
- In person: hand-deliver your complaint at the CIAA head office in Tangal, Kathmandu, or at a regional office (see contact section).
- Messaging: the CIAA has also listed a Viber/SMS number (986333191); confirm current messaging options with the CIAA before relying on them.
What a strong corruption complaint should include
A clear, specific, evidence-backed complaint is far easier for the CIAA to act on than a vague accusation. On the online form, the accused person or institution's name and a description of the complaint are mandatory, and you can upload files (commonly jpeg, jpg, png, pdf, and doc, subject to a size limit around 5 MB; verify the current limit on the form).
Try to include as much of the following as you can:
- Who: the full name, designation, and office/department of the public official(s) involved
- What: exactly what was done wrong (e.g. a bribe demanded, funds misused, contract rigged)
- When and where: dates, times, and the office or location where it happened
- How much: amounts of money or the value of property or benefit involved, if known
- Evidence: documents, receipts, contracts, photos, audio/video, bank details, or names of witnesses
- Your contact details (optional): a phone number or email so the CIAA can seek clarification, unless you are filing anonymously
Can you report anonymously, and is your identity protected?
Yes, you can report anonymously. The online form includes an option to withhold your name (नाम उल्लेख गर्न नचाहने), and phone or postal complaints can also be made without identifying yourself.
The Prevention of Corruption Act, 2059 requires that the identity of a person who provides information about corruption be kept confidential, and the law allows rewards for people who assist with an inquiry, investigation, or the collection of evidence. In practice, however, Nepal's whistleblower-protection framework is widely regarded as limited compared with international standards, so exercise caution and keep copies of your evidence.
Note that a fully anonymous complaint can be harder to investigate because the CIAA may be unable to contact you for clarification or additional evidence. If you are willing to be contacted but want your identity kept confidential, say so explicitly and confirm the confidentiality protections with the CIAA.
What happens after you file
After a complaint is submitted, the CIAA registers it and carries out a preliminary inquiry to assess whether it has legal merit and falls within CIAA jurisdiction. Many complaints are screened out at this stage if they lack basis or belong to another agency.
If there are sufficient grounds, the CIAA opens a full investigation, which can involve collecting documents, tracing finances and property, surveillance, and questioning those involved. If the investigation finds evidence of corruption, the CIAA files a charge sheet in the Special Court in Kathmandu, which then conducts the trial and decides the case.
Timelines vary widely and the CIAA does not routinely update every complainant on progress. For the status of a specific complaint or a reference number, contact the CIAA directly; verify the current status-tracking procedure with the CIAA.
What the CIAA does NOT handle
The CIAA's mandate is limited to corruption and abuse of authority by public officials. Sending an out-of-scope complaint to the wrong body only delays action, so check the boundaries below and, if in doubt, ask the CIAA where your issue should go.
Matters generally outside the CIAA's jurisdiction include:
- Private-sector corruption and disputes between private individuals or companies: the CIAA's jurisdiction has centred on public officials, and proposals to extend it to the private sector have been debated for years; verify the current position with the CIAA.
- The judiciary (judges) and the Nepal Army: these have generally been treated as outside the CIAA's direct corruption jurisdiction, with separate disciplinary and legal mechanisms; verify current provisions with the CIAA.
- Ordinary crimes and civil disputes (theft, fraud between citizens, property or contract disputes): report these to the Nepal Police or pursue them through the courts.
- Purely policy, political, or performance criticisms of the government that do not involve corruption or abuse of authority.
- Adjudication itself: the CIAA investigates and prosecutes but cannot convict or punish; only the Special Court can decide guilt and impose penalties.
- 'Improper conduct' of officials may be examined, but the CIAA typically issues recommendations or directions on such matters rather than filing a court case; verify how a specific issue will be handled.
CIAA offices and contact details
The CIAA head office is in Tangal, Kathmandu (Thirbam Sadak; P.O. Box 9996). Alongside the head office, the CIAA operates regional and liaison offices so complaints can be lodged closer to home; reported locations include Itahari, Bardibas, Hetauda, Pokhara, Butwal, Nepalgunj, Surkhet, and Kanchanpur.
Key contacts (confirm the latest numbers and office list on ciaa.gov.np/contact):
- Hotline: 107
- Toll-free: 1660-01-22233
- Head office phone lines: 01-5262151, 01-5262119, 01-5262173, 01-5262102, 01-5262059
- Complaint email: ujuri@ciaa.gov.np; general email: info@ciaa.gov.np
- Online complaint: ciaa.gov.np/online-complaint
- Postal address: CIAA, P.O. Box 9996, Tangal, Kathmandu, Nepal
How to Report Corruption to the CIAA in Nepal (Online, Hotline 107, and In Person) — FAQ
How do I report corruption to the CIAA online?+
Fill in the online complaint form at ciaa.gov.np/online-complaint. Name the accused official or institution, describe the corruption with dates and amounts, and attach any supporting files (commonly pdf, jpg, png, or doc, subject to a size limit; verify on the form).
What is the CIAA complaint hotline number?+
The CIAA hotline is 107. A toll-free number, 1660-01-22233, is also listed. You can also email ujuri@ciaa.gov.np or file online at ciaa.gov.np/online-complaint.
Can I file a corruption complaint anonymously?+
Yes. The online form has an option to withhold your name, and phone or postal complaints can be made anonymously. However, anonymous complaints can be harder to investigate because the CIAA may be unable to reach you for clarification.
Is my identity protected if I report corruption?+
The Prevention of Corruption Act, 2059 requires that an informant's identity be kept confidential, and rewards are allowed for people who help an investigation. In practice, whistleblower protections in Nepal are considered limited, so keep copies of your evidence and confirm confidentiality safeguards with the CIAA.
What evidence should I include with a complaint?+
Include the accused official's name and office, a clear description of what happened, dates and locations, the amount or value involved, and any documents, receipts, contracts, photos, recordings, or witness names that support your claim.
Does the CIAA investigate corruption in private companies?+
The CIAA's jurisdiction has centred on public officials rather than the private sector; extending it to private-sector corruption has been debated for years. For a purely private-sector or citizen-to-citizen matter, verify the current position with the CIAA and consider the Nepal Police or the courts.
Can I report a judge or an army officer to the CIAA?+
The judiciary and the Nepal Army have generally been treated as outside the CIAA's direct corruption jurisdiction, with separate mechanisms. Verify current provisions with the CIAA before assuming your complaint falls within its remit.
What happens after I file a complaint?+
The CIAA registers the complaint and does a preliminary inquiry to check merit and jurisdiction. If there are grounds, it opens a full investigation and, where evidence supports it, files a charge sheet in the Special Court in Kathmandu, which then decides the case.
Related topics
Sources & data note
This article is compiled from the cited sources and contains durable facts only (no daily-changing data). Verify time-sensitive details with the relevant authority.
- CIAA Online Complaint FormCommission for the Investigation of Abuse of Authority ↗
- CIAA Contact and OfficesCommission for the Investigation of Abuse of Authority ↗
- CIAA Complaints pageCommission for the Investigation of Abuse of Authority ↗
- Prevention of Corruption Act, 2059Nepal Law Commission ↗
- CIAA Act, 2048Nepal Law Commission ↗
- Special Court Act, 2059Nepal Law Commission ↗
- CIAA gets to probe 'improper conduct'The Kathmandu Post ↗
- Commission for the Investigation of Abuse of AuthorityWikipedia ↗