Linking your documents in the Nagarik App
Once you have the Nagarik App, the real power comes from linking your official documents — National ID, driving licence, passport and vehicle bluebook — so you can view and use them digitally. Here is how linking works and what you need.
After you register on the Nagarik App, most of its useful features depend on linking your existing government documents to your account. Linking pulls your verified details into the app so you can view them and use related services.
An important point to understand first: the Nagarik App generally lets you link and view documents you already hold — it is not where you apply for them from scratch. For example, you complete National ID registration through the official process, then link it in the app.
This guide explains the general linking process and what each document needs. Steps and available documents can change as the app is updated, so always follow the exact on-screen prompts in your version.
Before you start: what you need
Linking is smoother when you have the right numbers in front of you. Gather your documents before you begin so you can type the identifiers correctly — a single wrong digit is the most common reason linking fails.
- Your registered Nagarik App account (mobile number + PIN)
- Your National Identity Number (NIN) for the National ID feature
- Your citizenship certificate details
- Your driving licence number and passport number, if linking those
- Vehicle details (such as the registration/bluebook number) for vehicle services
Link your National ID (NID)
The National ID can be linked once your National Identity Number has been generated through the official registration process. Linking lets you carry your NID details digitally.
- Log in to the Nagarik App and open the 'National ID' option on the home screen
- Enter your National Identity Number (NIN) / profile number as requested
- Confirm the details shown match your records, and proceed to link
- Once linked, you can view your stored National ID information in the app
Link a driving licence, passport or citizenship
Other identity documents follow the same pattern: open the relevant section, enter the document's number, and let the app match it to official records. If the details match, the document links and you can view it.
If linking fails, double-check every digit, make sure the document was issued and is in the official system, and confirm the name/date matches your registration. Some documents must exist in the source department's database before they can be linked.
If something goes wrong
Most linking problems come from mismatched or mistyped details, a document not yet in the official system, or an out-of-date app. Update the app to the latest version, re-check your numbers against the physical document, and try again on a stable internet connection.
If it still will not link, the issue is usually at the source department (for example the document record itself), not the app. In that case contact or visit the issuing office — such as the District Administration Office for citizenship/National ID matters — to confirm your record is correct.
Key takeaways
- ✓The Nagarik App links and shows documents you already have — it is not where you first apply for them.
- ✓Gather your NIN, citizenship, licence, passport and vehicle numbers before linking.
- ✓Link the National ID by entering your NIN in the National ID section after it has been generated.
- ✓Most linking failures are caused by mistyped details or records not yet in the official system.
- ✓Keep the app updated and verify numbers digit-by-digit against the physical document.
How to Link Your National ID, Licence and Passport in the Nagarik App — FAQ
Can I apply for a new National ID through the Nagarik App?+
No. You complete National ID registration through the official process (online pre-enrolment plus biometric capture at the District Administration Office). Once your National Identity Number is generated, you can link it in the Nagarik App to view it digitally.
Why does my document fail to link?+
The most common causes are a mistyped number, name or date that does not match official records, a document not yet entered in the source department's database, or an outdated app. Re-check your details, update the app, and try again.
Is the linked document in the app legally valid?+
Digitally linked records are increasingly recognised, but acceptance can depend on the office and situation. For important transactions, carry your physical document too until you are sure the digital version is accepted there.
Can I renew my vehicle bluebook from the app?+
Where the service is enabled, yes — you enter your vehicle details and pay through a linked account. The same renewal is also available via platforms like eSewa and Khalti. Remember vehicle tax and third-party insurance are required.
Sources & data note
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